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If you work in the hospitality industry, you know how challenging it can be to handle customer service during peak hours. Whether you are a hotel receptionist, a restaurant server, or a tour guide ...

(WHTM) – The Pennsylvania Department of Revenue is extending its customer service hours for taxpayers needing help ahead of the April 15 filing deadline. Taxpayers can call 717-787-8201 to ...

That’s the power of good customer service and illustrates the importance of having excellent customer service skills. Keep reading to learn about what these skills are and the top ones to start ...

Standard bank customer service hours follow a similar structure to branch hours — typically from 9 a.m. to 5 p.m. on weekdays and morning availability on Saturdays. Another benefit to banking ...

This will help them to match the right product or service to the needs of each customer. It also means that the members of staff will be able to answer any questions customers have. For example if ...

So, how does a company make itself stand out? By providing the secret ingredient that many businesses lack: great customer service. While this may sound like a simple thing to offer, it can be ...

We will work with appropriate agencies as well to ensure they adhere to our policy to give you the best customer service possible in the circumstances ... for more than four hours without the ...

Having to wait an hour on hold to speak to someone about your latest bill would hardly qualify as good customer service. Some customer service teams now offer a 'call back' service, where you can ...