The service you provide to your customers is crucial to your business success. For many customers, after-sales service is what makes one supplier stand out from another, often more so than product or ...

Please log in below to manage your order and email our Customer Service team. If you don't know your reference number, please scroll down to the 'Forgotten your ...

While every company is going to have unhappy customers from time to time, you have the power to turn bad customer experiences into good ones.

Exceed customer expectations by delivering exceptional service on any channel. Make agents’ work effortless Enable self-service Optimize service operations Meet customers where they are Show them you ...

No need to worry about which short code you need to dial in order to access our different services. It is now as simple as 456… In line with our customer first strategy, we have come up with a single ...

And we want to go further. Please let us know if there’s anything else that you’d like to see as one of our customer service standards using the form at the bottom of this page. What is most important ...

for customer experience. Customer Service Week runs from October 2-6 this year. In celebration of the people and practices that serve customers’ needs, 2023 has been a banner year for customer ...

This will help them to match the right product or service to the needs of each customer. It also means that the members of staff will be able to answer any questions customers have. For example if ...

We will work with appropriate agencies as well to ensure they adhere to our policy to give you the best customer service possible in the circumstances of the delay. Our plan will be coordinated with ...